Website Support

Use this Support Page for any questions or issues you have with your website or hosting package.

We don’t just support our existing clients, we also provide free advice and support where possible to anybody.

So, if your website has stopped working or you have an issue with SEO, open a new support ticket and let us try to help.

Web Hosting Blackpool

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Frequently Asked Questions

1 FAQs

  • How do I transfer my website to new hosting?

    Transferring your existing website to new hosting is fairly straightforward. If you are switching your hosting to us, we do everything for you!

    Check Your Domain Name

    Your domain name should be owned by and registered to you (or to your business). It is common, however, to find that your existing web developer or hosting company actually has registered the ownership of your domain name to themselves. If this is the case, we will arrange the legal transfer of the domain name(s) to your ownership and control asap.

    Backup Your Site

    A complete backup of all your website files and databases needs to be taken. To do this we will need admin access to your CMS (Wordpress, Joomla!, Opencart or other), and usually access to your existing Hosting Control Panel and/or FTP. Your exiting provider should be able to provide these details.

    Archive Your Emails

    If your existing hosting provider includes email accounts, you should backup or archive all your emails before your site is transferred. This can be done through your email client such as Microsoft Outlook, Apple Mail or Mozilla Thunderbird.

Upgrade to CGain Business Class Website Hosting

FREE transfer of your existing website

FREE SEO Infrastructure Setup

Standard Hosting

  • Shared Hosting Platform
  • Linus or Windows
  • Up to 1gb storage
  • No bandwidth cap
  • Unlimited email accounts
  • Superb Control Panel

From £10 per month

Virtual Private Server

  • Virtual Private Server
  • Rapid SSD file storage
  • Speed, power & reliability
  • No bandwidth cap
  • Unlimited email accounts
  • Superb Control Panel

From £22.50 per month

Dedicated Server

  • Dedicated Server with Intel CPU’s
  • Rapid SSD file storage
  • Set up within 48 hours
  • No bandwidth cap
  • Unlimited email accounts
  • Superb Control Panel

From £120.00 per month